2023 Candidate Experience Report - Portugal
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An Inside Look
This audit conducted by eikko in 2023 focuses on the job seeker’s experience in 40 audited companies, from finding a job in a company to the application process and waiting for feedback. Its purpose is to identify areas of improvement and enhance the overall candidate experience.
We've assessed the candidate experience in 40 consolidated companies in Portugal, including tech startups, retail chains, and manufacturers, providing a comprehensive view across different industries and company sizes.
Its purpose is to identify areas of improvement and enhance the overall candidate experience.
Let's look at some key findings:
- 54% of companies in Portugal fail to clearly communicate job conditions
You read it right. 54%! This includes aspects like the work mode (e.g., hybrid, remote) or salary, which are essential for candidates to understand the role and its alignment with their personal and professional requirements.
- 70% of applications lacked communication regarding the status or outcome of the submission
The strategic use of automated messaging is a powerful tool that not only improves immediate candidate engagement but also contributes to a strong and enduring employer brand, which can yield substantial benefits for the organisation in the long run.
On the flip side, this is where the majority of companies excelled:
- 85% of companies prioritise mobile optimisation on their career sites
This mobile-friendly approach demonstrates both industry adaptability to evolving digital trends and a dedication to offering users the flexibility and convenience they desire in their job search efforts. This commitment can significantly impact candidate satisfaction and contribute to a positive employer brand image, setting the stage for attracting and retaining top talent in a competitive job market.
Have these given you food for thoughts? Explore this and more key findings on the Audit Report.